"Treasure of Beauty" currently delivers to UK. We do not deliver to P.O. boxes. "Treasure of Beauty" offers the following delivery options:
on order to £60
Royal Mail Signed For® 2nd Class 3 days delivery aim - £3.95
Royal Mail Signed For® 1st Class 1 day delivery - £4.45
Special Delivery Guaranteed by 1pm® Guaranteed by 1pm next day - £7.25
All order up to £60 is FREE DELIVERING
DELAYED / LOST ORDERS: Our delivery service considers a parcel lost after it has been in the postal system for a period of 14 working days for UK orders. Though it is highly unlikely deliveries to take this amount of time, we are unable to despatch a replacement until this period of time has elapsed. "Treasure of Beauty" is not responsible for any direct or indirect loss or damage incurred by a customer due to delayed or lack of delivery of goods regardless of the method of delivery.
RECIPIENT'S SIGNATURE: For security reasons, deliveries may require a signature upon receipt of order. If you will not be at your usual address during normal office hours you can provide us with an alternative delivery address where someone will be available to sign for your parcel. If you are unable to sign for your parcel, you should receive a card with written information on where and when you should collect it. If you do not collect your parcel within a specified timeframe (usually 7 days or after 3 delivery attempts), the parcel will be returned to us and you will need to arrange with us for a new delivery and pay for the costs incurred in resending the parcel.
TERMS & CONDITIONS
When you place an order with us, you are required to provide us with some personal details:
Credit/debit card details (for security these are not kept on file for future purchases).
SERVICE & MARKETING
We uses your information for the limited purpose of processing your order and we will not share your private information with anyone except where it is part of providing a service to you e.g sending your order via Royal Mail. We use your email address to confirm your order and to keep you informed of the progress of your order.
We may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. You will also be given the opportunity to receive such communications from us and selected third parties.
If you register your e-mail with us for new product updates, your e-mail address will be kept safe on our database and, once again, it will never be disclosed to any third parties except where it is part of providing a service to you.
Our on-line ordering service is fully secure. Our payment systems provider uses the very latest industry standard Secure Sockets Layer (SSL) encryption technology to allow for the encryption of potentially sensitive information and to ensure absolute safety.
All credit card transactions processed from this site use 128 bit encryption to create a safe and secure shopping experience for you. Once you get to the payment stage, you will enter a secure area and your credit card details are handled by the highest security standards available. If you have any questions/comments regarding privacy or security, please do not hesitate to contact Treasure of Beauty.
REFUND / CANCELLATION POLICY
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have the legal right to cancel your order within 7 working days from the date on which you receive the goods by sending us a notice of cancellation in writing and returning the goods to us in their original, unopened and unused condition. To exercise the right to cancel, you must inform us by letter to: Notice of Cancellation, Customer Care, "Treasure of Beauty", 285 Carden Avenue
United Kingdom, or via our Contact Us form providing us your order number.
We are not able to stop processed orders from dispatch. For further details of how return merchandise please see our Returns section.
Business Name: Treasure of Beauty
Phone: 07803475236/ 07728509409
In order to provide you with the best possible service, we welcome any questions, comments and suggestions about our products and services. The best way to contact us is by e-mail and we aim to answer all enquiries on the same day they are received.